Terms and Conditions

Last Updated: June 27, 2025

1. Acceptance of Terms

By accessing or using CSVNormalize ("Service," "Platform," or "Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

CSVNormalize is an AI-powered platform that provides CSV file normalization, standardization, and data mapping services. Our Service includes:

  • Intelligent column mapping and data transformation
  • AI-powered data validation and cleaning
  • Reusable template creation
  • CSV standardization and formatting tools
  • Both free (limited) and subscription-based access tiers

3. User Accounts and Access

3.1 Free Access

  • Limited usage quota and features
  • No registration required for basic functionality
  • Subject to usage limitations and restrictions

3.2 Subscription Access

  • Enhanced features and increased usage quotas
  • Requires account creation and payment
  • Subject to subscription terms and billing policies

4. Acceptable Use Policy

You agree to use CSVNormalize only for lawful purposes and in accordance with these Terms. You may not:

  • Upload files containing illegal, harmful, or malicious content
  • Use the Service to process personal data without proper authorization
  • Attempt to reverse engineer, hack, or compromise our AI systems
  • Share account credentials or allow unauthorized access
  • Use the Service for competitive analysis or to build competing products

5. Data and Privacy

5.1 Your Data

  • You retain ownership of all data you upload to our Service
  • We process your CSV files solely to provide the normalization service
  • We do not claim ownership of your data or use it for unauthorized purposes

5.2 Data Security

We implement industry-standard security measures to protect your data.

5.3 Data Retention

  • Uploaded files are processed and stored for service delivery
  • We will delete your uploaded files according to our data retention policy
  • For data deletion requests, visit our Data Deletion Instructions.
  • You are responsible for maintaining backups of your original data

6. Intellectual Property

6.1 CSVNormalize Platform Rights

  • CSVNormalize, including our AI algorithms, interface, and technology, is our proprietary intellectual property
  • You may not copy, modify, or distribute our Service or its components

6.2 User Data Ownership

  • You retain all rights to your uploaded data and files
  • By using our Service, you grant us a limited license to process your data solely for providing the Service

7. Payment Terms (For Subscription Users)

7.1 Subscription Fees

  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change pricing with advance notice

7.2 Billing

  • You are responsible for maintaining valid payment information
  • Failed payments may result in service suspension

8. Service Availability and Limitations

8.1 Service Availability

  • We maintain high service availability standards and continuously monitor our systems
  • We may perform maintenance that temporarily affects service availability
  • We reserve the right to modify or discontinue features with notice

8.2 Usage Limitations

  • Free users are subject to file size, processing quota, and feature limitations
  • We may implement rate limiting to ensure fair usage

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

  • CSVNormalize is provided "as is" without warranties of any kind
  • AI-generated results should be reviewed and validated by users for accuracy, completeness, and reliability
  • You are responsible for verifying and validating all processed data

9.2 Limitation of Liability

  • Our total liability is limited to the amount you paid for the Service in the past 12 months
  • We are not liable for indirect, consequential, or punitive damages
  • We are not responsible for data loss, business interruption, or other damages

10. AI and Automated Processing

10.1 AI Limitations

  • Our AI system provides suggestions and automation to assist with data processing
  • You should review and validate all AI-generated mappings and transformations

11. Termination

11.1 Termination by You

  • You may stop using the Service at any time
  • Subscription cancellation follows our cancellation policy

11.2 Termination by Us

  • We may suspend or terminate access for Terms violations
  • We may terminate the Service with reasonable notice
  • Upon termination, your right to use the Service ceases immediately

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms, please contact us: [email protected] csvnormalize.com

14. Miscellaneous

14.1 Severability

If any provision of these Terms is found invalid, the remaining provisions remain in effect.

14.2 Entire Agreement

These Terms, along with our privacy policy, constitute the entire agreement between you and CSVNormalize.

14.3 Assignment

We may assign these Terms to any affiliate or successor entity. You may not assign your rights under these Terms without our consent.

Agreement Acknowledgment

By using CSVNormalize, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.